Two-Way Messaging

Seamless Communication with Two-Way SMS

Businesses need efficient and interactive communication channels to engage with customers. Two-Way SMS provides a seamless and automated solution, enabling real-time interactions through a dedicated four-digit short code. This powerful tool helps businesses streamline customer requests, collect valuable feedback, conduct surveys, and run interactive SMS campaigns—all while maintaining a direct line of communication with their audience.

How Two-Way SMS Works

With a dedicated short code like 4567, businesses can send messages to customers and receive replies through the same channel, ensuring instant and effective customer engagement.

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Discover Our Features

Key Features of Two-Way SMS

Dedicated and Unified Short Code

Covers both Du and Etisalat networks in the UAE.

Unlimited Keywords

Customize messaging campaigns with unlimited keywords.

Multiple Integration Options

Supports SMPP 3.4, HTTP, and SMS-to-Email APIs.

Comprehensive Reporting

Access detailed reports with multiple filters.

Flexible Campaign Management

Run both long and short code campaigns.

Use Cases of Two-Way SMS

🔹 Customer Support Automation
🔹 Survey & Feedback Collection
🔹 Appointment & Order Confirmations
🔹 Marketing Campaigns
🔹 Voting & Polling

See how our Solutions help businesses like yours succeed.

Discover how our solutions have empowered businesses to achieve success through real customer experiences. 

It’s an amazing experience to work with Smart Sms team. Mr. Faisal is always ready to support even on non working days… Thanks for the smart sms team.

Roma Gul
Roma Gul

Dubai

We are working with smart call for more than 11 years. They are providing us with best solution and service. Highly recommended

SP Varkala
SP Varkala

India

We had a great experience with Smart Call Technology. Ms. Sara was very helpful and guided us through every process with absolute professionalism, Despite major delays from our end she was patient and cooperative all the time

Kumar Gourav
Kumar Gourav

Dubai

We use SmartSMSGateway and it’s fantastic. Messages are always on time, the interface is easy to use, and the pricing is great. The customer support is quick and helpful. We highly recommend SmartSMSGateway for anyone needing a reliable SMS solution.

Lyndon Tyler
Lyndon Tyler

Marketing – IT Tech

Excellent services are provided by Smart Call Technology L.L.C., especially by Ms. Sara, who is always available to answer our queries. Even after setting up our platform, she remains available to assist my staff whenever needed. Thank you so much!

Mohsin Bukhari
Mohsin Bukhari

Manager – Gotech

Good technical support and instant delivery. I strongly recommend SMART SMS for all kind of bulk sms services.

Jamsheer P
Jamsheer P

Abu Dhabi

Get your questions answered

SMART CALL’s solutions cater to a wide range of industries, including e-commerce, banking, healthcare, hospitality, retail, and more. Any business looking to improve customer engagement through SMS, email, WhatsApp, or omnichannel marketing can benefit from our services.