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SMART SMS uses dedicated high-priority routes for OTP and transactional messages, ensuring delivery within 3-7 seconds. Additionally, redundancy with both Du and Etisalat networks ensures failover protection.

Yes, SMART SMS API supports seamless integration with CRMs, ERPs, and custom applications through HTTP/S, JSON, XML, SOAP, and SMPP protocols. We also provide webhook support for real-time delivery updates.

WhatsApp Business API enforces messaging limits based on business verification and usage. Atawasal supports scaling from 1K to 100K+ messages per day based on customer engagement and Meta's review process.

Yes, Atawasal supports AI-powered chatbots integrated with OpenAI and business data. It can handle FAQs, appointment booking, lead generation, and payment collection via WhatsApp.